COVID-19 UPDATES

Your family’s health and safety will always be our top priority. Please read carefully.

COVID-19 Information

  • The American Academy of Pediatrics recommends that “doctors prioritize in-person newborn care and well visits and immunizations of infants and young children.”  We feel it is imperative, now more than ever, to protect our patients.
  • Here at PNW, we are currently unable to offer in-office COVID-19 testing. Although we are waiting on supplies needed to test in our office, we are available to see your sick child. This can be done either in-office or virtually. We can then refer you to MGH’s COVID testing line, urgent cares in the area, or directly to Newton-Wellesley. Please note, if your child needs to be tested for COVID-19 and needs to be cleared to return to school, a PCR COVID-19 (not antibody or antigen) test will need to be performed and resulted. 
  • Effective October 2020, our Newton Wellesley hospital location will see well visits during the morning hours until 2pm for any age patients. We will reserve afternoon hours for sick visits. 

  • Check in for all in-person appointments is by phone. Prior to proceeding into the office, we request that you call once you have arrived to the parking lot to complete the check in process.

  • If you are being seen at the NWH location please call 617-969-8989. For Newton Corner, please call 617-969-8989 and then select *7

  • To ensure safety, we screen all patients for COVID-related symptoms; please be patient with our staff as they ask necessary screening questions prior to your visit.

  • All staff wear appropriate PPE; we ask that all parents and children wear masks whenever possible. We will provide you with a mask if you do not have one.

  • Patients will be called into rooms directly. The rooms are cleaned and sanitized adhering to the strictest guidelines.

  • To comply with social distancing we ask that, whenever possible, children be accompanied by only one adult. 

  • Currently, we do not offer Covid-19 testing in our office.

  • Virtual visits (telehealth) are appropriate for many concerns: medication checks and follow-ups, evaluation of rashes, headaches, constipation, ADHD and asthma management, general developmental or behavioral questions/concerns, mild respiratory illness and minor injuries.

  • Per order of Governor Baker, health insurers must cover telehealth visits, with no cost sharing for patients or families.

  • In order to have a virtual visit, you must sign up for My Chart (our electronic health record portal); all patients 13 years and older MUST have their own account. 

  • For all virtual well visits, please weigh and measure your child prior to the visit.

COVID-19 TEST LOCATOR

*If you or your child are asymptomatic for COVID-19 but would like to be tested for reasons such as exposure, travel or contact with a high risk person, you may contact an urgent care to schedule a test. Please follow up directly with urgent care for your results. Please visit the link below provided by the Department of Public Health to find an urgent care near you.*

PLEASE NOTE, IN ORDER FOR US TO CLEAR YOU TO RETURN TO SCHOOL, YOU WILL NEED TO GET A  PCR COVID-19 TEST!

COVID-19 FAQ'S

Helpful information provided by Boston Children’s Hospital

COVID-19 SYMPTOM CHECK LIST

Here at PNW, we are currently unable to offer in-office COVID-19 testing. Although we are waiting on supplies needed to test in our office, we are available to see your sick child. This can be done either in-office or virtually. We can then refer you to MGH’s COVID testing line, urgent cares in the area, or directly to Newton-Wellesley. Please note, if your child needs to best tested for COVID-19 and needs to be cleared to return to school, a PCR COVID-19 ( not antibody or antigen) test will need to be performed and resulted. Below is a link to the algorithm currently used to determine the need for testing for your convenience.

STILL HAVE QUESTIONS?

Call us at 617-969-8989 with any additional questions. Thank you for your patience during this time. Stay safe!