Newton-Wellesley Hospital

One Newton Place

Calls to the Office

If your child is ill and needs to be seen, please call as early as possible. Please inform the receptionist as to the general nature and severity of your call. We are fully staffed with triage nurses that are highly skilled in helping with a range of concerns. We encourage you to call even if you feel it is a simple question rather than wait and worry. Our triage nurse will book a same-day sick appointment if needed or direct you to the best plan of action. Your call will be prioritized and returned. If you wish to speak with your provider you may leave a message with the receptionist and he or she will return your call at the end of the day after seeing patients in the office. At PNW we do not email our patients because we believe we can provide the best care by hearing your voice and discussing your child’s health directly with you

Schedule an Appointment

Call us at 617-969-8989 today to schedule an appointment. Our visits are by appointment only. We do not accept walk-ins.

Other Inquiries

Office Inquiries
Audrey Rideout, Practice Manager
(617) 969-8989 ext.310

Billing Inquiries
(781) 792-0641 or (781) 749-3507
Fax (781) 982-0815

Office Fax Number
(617) 928-0178


After-Hours Emergencies

If your child is having a life-threatening emergency, you should seek emergency assistance by calling 911. Non-life threatening emergency calls outside normal business hours will be handled by our after-hours triage service. These calls should be limited to questions which cannot wait for a call the next business day. If our phone system is down for any reason outside of normal business hours our on-call service is at 508-270-7550.

Office Hours

A pediatrician is available 24 hours a day, 7 days a week, including weekends and holidays.

Our phones are on:

Monday to Friday
8:00am to 5:00pm
Saturday and Sunday
8:00 am to 12:00 pm