COVID-19 UPDATES

We take your trust in us very seriously. Our goal is to promote safety for our patients and families while continuing to provide the highest quality pediatric care. Our staff remains always available to address any questions you may have.

COVID-19 Information:

 

  • The American Academy of Pediatrics recommends that “doctors prioritize in-person newborn care and well visits and immunizations of infants and young children.”  We feel it is imperative, now more than ever, to protect our patients.
  • As of 4/28/2021, we are now allowing up to two parents or caregivers to accompany patients to appointments at both locations. Please do not bring siblings unless they have a scheduled appointment. 
  •  If you need to schedule a COVID-19 test, please call the office at 617-969-8989
  • Our office is now able to provide PCR COVID-19 testing for asymptomatic patients that have had a direct exposure. These appointments are provided based on availability and results can be given within 24-48 hours. Please give us a call to inquire.
  • Our Newton Corner office is exclusively used for well-visits. For your safety, we cannot allow anyone with sick symptoms to enter this office.

  • Well visits are available at Newton Wellesley and Newton Corner offices. We take every precaution to keep families safe at both locations.
  • Check in for all in-person appointments is by phone. Prior to proceeding into the office, we request that you call once you have arrived to the parking lot to complete the check in process.

  • Please call 617-969-8989 to check in when you arrive at our location.

  • To ensure safety, we screen all patients for COVID-related symptoms; please be patient with our staff as they ask necessary screening questions prior to your visit.

  • All staff wear appropriate PPE; we ask that all parents and children wear masks whenever possible. We will provide you with a mask if you do not have one.

  • Patients will be called into rooms directly. The rooms are cleaned and sanitized adhering to the strictest guidelines.

  • To comply with social distancing we ask that, whenever possible, children be accompanied by only one adult. 

  • Virtual visits (telehealth) are appropriate for many concerns: medication checks and follow-ups, evaluation of rashes, headaches, constipation, ADHD and asthma management, general developmental or behavioral questions/concerns, mild respiratory illness and minor injuries.
  • In order to have a virtual visit, you must sign up for My Chart (our electronic health record portal); all patients 13 years and older MUST have their own account. 
  • For all virtual well visits, please weigh and measure your child prior to the visit.

 

COVID-19 FAQ'S

Helpful information provided by Boston Children’s Hospital

COVID-19 Symptom check list

CLICK HERE TO LEARN ALL ABOUT COVID-19 SYMPTOMS AND WHAT YOU SHOULD DO!

COVID-19 TEST LOCATOR

*If you or your child are asymptomatic for COVID-19 but would like to be tested for reasons such as exposure, travel or contact with a high risk person, you may contact an urgent care to schedule a test. Please follow up directly with urgent care for your results. Please visit the link below provided by the Department of Public Health to find an urgent care near you*

 

RETURNING TO SPORTS AFTER COVID-19

The AAP is now recommending that any child who tests positive for Covid should get their doctor’s approval before returning to exercise or sports. If you receive a positive test result outside of our office, please let us know.  Click below for more details. 

TELEHEALTH VISITS

We now have the ability to schedule Telehealth “virtual” office visits. The majority of our encounters will still need to be in-person, as most aspects of the physical exam are better completed in-person for both well visits and sick visits, and especially if vaccines need to be administered. We have, however, already begun some Telehealth visits and look forward to meeting some of your child’s healthcare needs without requiring an in-person office visit.

    • Some examples of medical complaints and visit types that can potentially be completed via Telehealth include: medication checks and follow-ups, evaluation of rashes, headaches, constipation, ADHD and asthma management, general developmental or behavioral questions/concerns, mild respiratory illness and minor injuries.
    • Our triage nurses will help decide on a case-by-case basis whether or not a virtual visit via Telehealth is appropriate, and if not, we remain available to see your child in-person.
    • Please make sure to weigh and measure your child prior to the appointment. It can be helpful for babies to use a piece of string or yarn to measure the length and head circumference!
    • Please have a flashlight available to aid in the examination.
    • We encourage you to sign-up for MyChart, as you will need to have access to MyChart in order to participate in the virtual visit. Sign-up for MyChart.
    • PNW providers continue to be available to see patients via telehealth. Please note that telehealth visits can be done as an audio-only telephone encounter or through a video encounter using a secure HIPAA compliant platform. In order to allow for an adequate discussion, both types of telehealth visits will be scheduled in your provider’s schedule and then documented similar to an in office visit. We bill your insurer in the same manner as an in person visit. Coverage for telehealth has expanded over the past year.  In most cases your insurer will provide coverage for telehealth encounters in the same way as in person visits. Therefore, depending on your specific insurance plan, telehealth visits may generate a charge to your deductible or a co-pay. If you are unsure about the specifics of your coverage for these visits, please contact your insurers. Our billers are also available to answer any questions they can. We are grateful to have telehealth as an option to provide continuity of care for our patients.
    • Please note all patients that are 13 years or older must have their own MyChart account to access their virtual visit.
    • View the Telehealth Patient User Guide

OUR BLOG

Check out our blog for other helpful information regarding the coronavirus.

National Infant Immunization Week

National Infant Immunization Week

Dear Families, April 25 to May 2nd is National Infant Immunization Week!  For over 25 years this week has served as a constant reminder that we have the "power to protect" our children from vaccine preventable diseases that can be life threatening. In this pandemic...

read more
Your Child’s Sleeping Patterns

Your Child’s Sleeping Patterns

We wanted to share this article from The New York Times that we hope will be helpful with your child's sleep patterns during this time.Bedtime Was Hard Enough. Then Came Quarantine. Kids across the world are having trouble sleeping. There are ways to help. "I’ve...

read more

STILL HAVE QUESTIONS?

Call us at 617-969-8989 with any additional questions. Thank you for your patience during this time. Stay safe!